We ask that if you need to cancel or reschedule an appointment do so with at least 24 hours' notice. 1. If you cancel with less than 24 hours' notice, you’ll be charged 50% of the total cost of your service as a penalty fee. 2. If you miss an appointment without prior notice, you’ll be charged a no-show fee of 50% of the total cost of your service. 3. You may only request to reschedule twice after the initial date. If you reschedule more than twice you will be charged a convenience fee of 50% of the total cost of your service. 4. In rare circumstances, we may need to cancel an appointment. If we cancel with less than 24 hour's notice, we'll reschedule you as soon as possible and offer you a $20 discount on your next service. 5. To respect our staff and other clients, please arrive on time for your appointment. We permit a 15-minute grace period. If you arrive more than 15 minutes late, you'll be charged a $30 late fee. If you arrive more than 30 minutes late, you'll forfeit your appointment and be charged a last-minute cancellation fee equaling 50% of the total cost of your service. To cancel or reschedule an appointment, please call [216-505-0717 Men or 216-456-4884 Women].
Payments can be made with CASH or ZELLE